FAQ

All about download credits
Credits are like chineseworksheets‘ very own currency and can be used to download any file. Credits are sold in preset packs – the larger the credit pack, the less you’ll pay per credit. View credit pack pricing.

Downloading with credits
To download files, you need to have credits in your account. If you don’t have enough credits to download your file, you’ll have to buy more credits before proceeding.
Once you’ve got enough credits in your account to cover the cost of the download, simply go to the file’s detailed information page to download the file.You’ll be prompted to confirm your download. Once you’ve confirmed, your download will start.
Depending on your browser and preferences, your file may be saved to your desktop, a specific downloads folder, or the last place you saved a file.
You can always re-download any file downloaded with credits at no additional cost from your download history.

Will my download credits expire?
Nope, your credits will never expire

Credit pack refunds
Unused credit packs can be returned for a full refund within 14 days of purchase. If any credits from a credit pack have been used, no refunds will be offered.

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